From Trip Advisor
“Not recommended”
QueenslandCoaster
A relatively modern establishment, let down by poor design elements:
a) There is no lift even though there are three floors. Forget trying to carry your luggage upstairs if you are an older traveller
A relatively modern establishment, let down by poor design elements:
a) There is no lift even though there are three floors. Forget trying to carry your luggage upstairs if you are an older traveller
b) There is no extractor fan in the bathroom/toilet, which opens off the kitchen area
c) The kitchen sink is on a free standing unit that does not have a bench attached so washing up is tedious
d) There is a two-seater couch but this is in the bedroom directly below and facing away from the wall mounted TV. If you want to watch TV you must do so from the bed
e) The King bed is actually two single units pushed together. The mattresses are very soft and potentially dangerous for anyone with back problems. Pillows and spare "blankets" are are ludicrously thin.
The establishment is also let down by bad management and meanness:
a) No onsite manager. Before you arrive you have to call a number and the person at the other end will tell someone to meet you in the car park and let you into your room
b) Skirting boards were covered in thick dust and the inside of the fridge was dirty. I don't believe they employ professional cleaners because as people checked out I saw the manager carrying a standard household vacuum cleaner into the vacated rooms
c) There was no milk provided to make a hot drink on arrival
d) Only two thin towels were provided for a three night stay and zero room service or cleaning over those days
e) Only one saucepan was provided in the kitchen and very few kitchen utensils in the drawer
d) The wine glasses were plastic and scratched
e) The hair dryer was in a kitchen cupboard - an unhygienic practice
f) We only lasted one night of the three but were refused any refund
There were some positive points:
a) The kitchen utility knife was sharp and large enough to be useful
b) There was an excellent stove top and conventional oven in the kitchen, including a rotisserie and a roasting pan
c) Excellent location close to restaurants and shops, but quite a drive is required if you need a supermarket
Room Tip: Keep to the ground floor rooms if you must stay here
See more room tips
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